We hand pick all our plants that we ship so that you receive the highest quality product every time.

Our plants are shipped in their original grow pots to ensure they arrive in the best mood possible. Shipping can be a traumatic experience for plants, so we want to give them to best environment to thrive when they arrive.

Detailed tracking information will be provided when your plant is on its way. Plants are typically shipped on Monday's so that they have the best chance of arriving at your doorstep the same week they leave the nursery.

When unpacking your plant follow these instructions:

1. Place the box with the "This Side Up" pointing up

2. Cut open the packaging tape on either side of the box

3. Slide out and open the second box holding the grow pot and planter.

4. Unwrap the paper and say hello to your new plant friend for the first time!

1. Remove the plant from the grow pot or its current planter. It's best to hold the plant sideways as you gently pull the base of the plant away from the vessel. If the plant is stuck, you might need to tap the side and bottom of the pot.

2. Loosen the soil around the roots. Gently loosen the soil surrounding the plant's root with your hands. Remove about 25% of the soil surrounding the roots so that your plant can receive the nutrients from the new soil.

3. Add new potting mix into the bottom of the new planter. If your planter doesn't have a drainage hole, adding lava rocks to the bottom will help prevent root rot.

4. Set your plant on top of the fresh soil. If there is room at the top, you can add a little more soil to the pot, but it is best to leave a little room for your plant's roots to breathe.

5. Water and wipe off any excess soil that may have spilled. Now that your plant is in its new home, make sure to place it in a location with proper light and humidity.

Although there are many elements that can have an impact on how a plant grows, proper sun light and watering levels are by far the most important in our opinion.  As long as you position your plant in a place with the right level of sun light and provide the right amount of water, it should thrive through most conditions.

How can I make sure my plant is receiving the right amount of sunlight? There are many factors that impact how much sunlight your plants will receive, such as the time of day, weather, direction of the window and time of year, which can make it difficult to determine if your plant is receiving enough light. If you are a new plant owner, buying a light meter can help tremendously when deciding where to place your plant friends. Light meters typically measure the amount of light in foot-candles or lux. A single foot-candle is equivalent to the amount of light that falls on a surface that is one foot away from a single candle, and a lux is the amount of light that falls on a surface one meter away from a candle. For conversion, 1 foot-candle = 10.764 lux.

Below is a guide to the general light levels for our light classifications and a graphic to help when deciding where to place your plant in the room.     

Low Indirect Light: 50-250 foot-candles or about 530-2,700 lux

Medium Indirect Light: 250-750 foot-candles or about 2,700-8,100 lux

Bright Indirect Light: 750-1,250 foot-candles or 8,100-13,500 lux

Direct Light: 1,250+ foot-candles or 13,500+ lux

 

 

How often should I water my plant? One of the most common mistakes plant owners make is overwatering their plant. There are many variables that can impact how often a plant needs to be watered, such as humidity, temperature, soil mixture and light exposure. but as a general rule of thumb you should only water your plant when the top few inches of soil become dry.

At first, you can gently press your finger into the top of the soil to see if your plant needs water but as you learn to understand your plant more, you will likely know when it needs water based on how the leaves look. As a general rule, we recommend being conservative with watering to help protect from root rot, which can be difficult to recover from.  

Many of our planters come with a drainage hole with optional stopper, which allows for them to be used with a saucer to catch excess water. If you are concerned about proper watering and don't want to add a saucer, we recommend lining the bottom of the planter with rocks to allow excess water to drain to the bottom of the pot. 

 

Our goal at Simply Planted is to make plant ownership easy so that more people can experience the joy of bringing nature into your home or office. Whether you purchase a plant from us or not, we will be there to answer any questions you may have about caring for your plant. Once you learn to communicate with your plant and understand it’s needs, you’ll have a new plant friend for years to come. Simply reach out here or at support@simplyplantedco.com with any questions or concerns.

30 Day Plant Guarantee

We take great pride in shipping high quality, locally grown plants so that you receive a happy and healthy plant at your doorstep.

Our sustainable packaging is specifically designed so that your plant will arrive in the same condition as it left. That is why we offer a 30 day guarantee on all plants that we ship. If your plant is damaged or dead when it arrives, we will replace your plant for free.

If your plant arrived in a poor condition, or different than you expected, we want to hear about it and make it right. We kindly ask that you send a photo of your plant and shipping box to support@simplyplantedco.com within 30 days of receipt. Our team will help you to bring back your plant to full strength or replace your item. 

All Simply Planted orders are shipped without pricing information so you can feel confident in sharing a plant as a gift. Simply add the lucky recipient’s name and address at checkout, but make sure to use your own email address to keep it a surprise. If you would like to add a special note or message, please reach out to us at support@simplyplantedco.com within a few hours after placing the order.

If you are interested in placing a corporate gift order, reach out to support@simplyplantedco.com and our team will respond quickly.